SportsMed Physical Therapy
Healthcare
PatientCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Coordinator at SportsMed Physical Therapy. Skills: Patient scheduling, Insurance verification, Customer service. Welcome patients and visitors. Answer or refer inquiries”
What You'll Achieve.
Meet and exceed office goals
Industry & Context.
What They're Looking For.
Must Have
Computer skills, Professional Telephone skills, Excellent customer service skills, Superior Time Management, Organization skills, Attention to detail, Multitasking skills, Flexibility
Nice to Have
Bilingual Spanish Preferred, Experience working in a Physical therapy environment, Experience working in a medical office, Hospitality background with emphasis on customer service
What You'll Do.
Welcome patients and visitors
Answer or refer inquiries
Optimize patient satisfaction
Optimize provider time
Optimize treatment room utilization
Schedule appointments
Complete insurance verifications
Ensure availability of treatment information
File and retrieve patient records
Keep patient appointments on schedule
Notify provider of patient's arrival
Review service delivery
Remind provider of service delays
Maintain patient accounts
Record and update personal information
Record and update financial information
Collect patient payments
Control credit extended
Expedite third-party claims
Maintain confidentiality of personal information
Maintain confidentiality of financial information
Report needed changes
Accomplish related results
How You'll Work.
Team & Collaboration
Contribute to team effort
Communication Scope
Telephone skills
Full Job Description
## Description SportsMed Physical Therapy is a leading Physical Therapy Practice in Northern New Jersey and we are seeking a Patient Coordinator to join our growing team. Our facilities feature state of the art equipment focused on outpatient sports medicine and orthopedic conditions. Our mission is to make each of our therapy centers a patient friendly and welcoming environment to all clients and visitors. As a member of the SportsMed team, you will be integral in helping us achieve this goal. If you are driven and motivated, with an outgoing and customer focused personality, we would be happy to welcome you to our team. The position: The Patient Coordinator will assist the patients and visitors that enter our Physical Therapy Centers. This person will be responsible for handling the daily tasks of our front desk operations. This includes scheduling/rescheduling appointments, communicating with insurance companies to obtain benefit verification and authorization, and ensuring data is entered in an accurate and timely manner. This person also supports the team by striving to meet and exceed office goals. The Patient Coordinator is a key position allowing the right person great growth opportunities with SportsMed Physical Therapy. Bring your outstanding commitment to customer service and come grow with us! ## You will Welcome patients and visitors, in person, or on the telephone, and answering or referring inquiries. Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Complete insurance verifications Ensure availability of treatment information by filing and retrieving patient records. Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Maintain patient accounts by obtaining, recording, and updating personal and financial information. Obtain revenue by recording and up
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