Eye Care Partners
PatientCoordinator
“Patient Coordinator at Eye Care Partners. Skills: Customer service, Administrative responsibilities, Patient flow management. Act as the first point of contact for patients. Perform administrative responsibilities”
What You'll Achieve.
Set the tone for the patient’s visit through excellent patient care; Accomplish practice goals; Create a positive work environment
Industry & Context.
Paid local travel, Regular travel to Colonial Heights and Williamsburg, Some travel to Fredericksburg and Tappahannock, Pay mileage and time worked for travel, Work over 40 hours to meet the needs of the business, Frequent walking (75%), Sitting (50%), Standing (50%), Regular bending, stooping, and reaching (25–50%), Lift, carry, push, and pull items up to 25 lbs, Constant grasping, writing/typing, and use of technology, Visual and auditory acuity required 100% of the time, Occasional driving or climbing may also be necessary
What They're Looking For.
Must Have
High school diploma or general education degree (GED), One year of related experience and/or or equivalent combination of education and experience, Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Nice to Have
Desire to gain industry knowledge and training
What You'll Do.
Act as the first point of contact for patients
Perform administrative responsibilities
Create a smooth check-in/out experience
Provide exceptional customer service
Greet patients promptly with a smile
Manage patient flow in the office
Collect correct payments
Complete daily reconciliations
Countdown cash drawer
Perform general office duties
How You'll Work.
Team & Collaboration
Interact with all levels of employees in a courteous, professional manner
Communication Scope
Assure prompt, courteous service at all times
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