Eye Care Partners

Eye Care

PatientCoordinator

Lakeland, Florida, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Patient Coordinator at Eye Care Partners. Skills: Patient coordination, Customer service, Administrative tasks. Act as first point of contact. Set tone for patient's visit”

What You'll Achieve.

Creating a positive work environment by being team-oriented and patient-focused

Industry & Context.

Eye Care
Eligibility Requirements

Reliable transportation that would allow employee to go to multiple work locations with minimal notice, Ability to grow, adapt, and accept change, Commitment to work over 40 hours to meet the needs of the business, Physical activities to effectively perform essential job functions, Frequent walking (75%), Sitting (50%), Standing (50%), Regular bending, stooping, and reaching (25–50%), Lift, carry, push, and pull items up to 25 lbs, Fine motor skills and full use of hands, Constant grasping, writing/typing, and use of technology, Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time, Occasional driving or climbing may also be necessary

What They're Looking For.

Must Have

High School Diploma or GED Equivalent, Favorable result on Background Check, Basic computer skills, customer service skills, Excitement to learn and grow, One year of related experience and/or or equivalent combination of education and experience

What You'll Do.

Act as first point of contact

Set tone for patient's visit

Perform administrative responsibilities

Facilitate patient flow

Verify medical and vision insurances

Communicate with patients

Provide exceptional customer service

Greet patients promptly

Collect correct payments

Complete daily reconciliations

Countdown cash drawer

General office duties

How You'll Work.

Team & Collaboration

Interact with all levels of employees in a courteous, professional manner

Communication Scope

Effectively communicate with patients, doctors, and managers

Full Job Description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. **This is a full-time, long-term position. Unfortunately, we cannot accommodate students looking for only a summer job or that would need to work part-time during the school year.** Job Title: Patient Coordinator Company: Central Florida Surgi-Center Location: Lakeland, FL Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Employee Discounts Competitive Base Pay Hours: Full Time Our office is open Monday-Thursday 5:30am-4:30pm The schedule is typically 10-hour shifts, 4 days a week You may need to work a little earlier/later as needed Requirements: High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Facilitate patient flow Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in person requests SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, gr

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