Eye Care Partners

Eye Care

PatientCoordinator

Lakeland, Florida, United States FULL TIME
The Brief

“Patient Coordinator at Eye Care Partners. Skills: Patient coordination, Customer service, Administrative tasks. Act as first point of contact. Set tone for patient's visit”

What You'll Achieve.

Creating a positive work environment by being team-oriented and patient-focused

Industry & Context.

Eye Care
Eligibility Requirements

Reliable transportation that would allow employee to go to multiple work locations with minimal notice, Ability to grow, adapt, and accept change, Commitment to work over 40 hours to meet the needs of the business, Physical activities to effectively perform essential job functions, Frequent walking (75%), Sitting (50%), Standing (50%), Regular bending, stooping, and reaching (25–50%), Lift, carry, push, and pull items up to 25 lbs, Fine motor skills and full use of hands, Constant grasping, writing/typing, and use of technology, Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time, Occasional driving or climbing may also be necessary

What They're Looking For.

Must Have

High School Diploma or GED Equivalent, Favorable result on Background Check, Basic computer skills, customer service skills, Excitement to learn and grow, One year of related experience and/or or equivalent combination of education and experience

What You'll Do.

Act as first point of contact

Set tone for patient's visit

Perform administrative responsibilities

Facilitate patient flow

Verify medical and vision insurances

Communicate with patients

Provide exceptional customer service

Greet patients promptly

Collect correct payments

Complete daily reconciliations

Countdown cash drawer

General office duties

How You'll Work.

Team & Collaboration

Interact with all levels of employees in a courteous, professional manner

Communication Scope

Effectively communicate with patients, doctors, and managers

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