BJ's Wholesale Club
Retail
PatientCareCoordinatorPartTime
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Care Coordinator Part Time at BJ's Wholesale Club. Skills: Patient care, Telemedicine exams, Optical sales. Assist in delivery of tele-optometry exams. Deliver outstanding patient care experiences”
What You'll Achieve.
Meet or exceed patient expectations; Strive to deliver sales goals; Strive to deliver metric goals
Industry & Context.
Resolve concerns; Deescalate concerns
Open shift availability
What They're Looking For.
Must Have
High school diploma, College degree, At least 18 years of age
Nice to Have
Knowledge of optical products, Knowledge of business practices
What You'll Do.
Assist in delivery of tele-optometry exams
Deliver outstanding patient care experiences
Assist team in growing number of exams
Carry out job functions as assigned
Support application of club policies
Strive for flawless execution
Hold ourselves accountable
Act with honesty and integrity
Lead with member in mind
Escalate concerns as appropriate
Ensure safe and positive environment
Embrace inclusion and diversity
Work together with collaboration and respect
Work as a team to achieve goals
Move with speed and agility
Maintain friendly and positive attitude
Deliver service excellence through all points of contact
Resolve and deescalate to address every member concern
Ensure safe and positive environment and experience for
Daily commitment to GOLD Member Standards
Work with commitment and pride to deliver GOLD
Maintain visible accurate signage
Maintain clean and organized area
Access and read production reporting
Access and read financial reporting
See connection between consistent execution and business impact
Adhere to privacy policies
Adhere to confidential company policies
Adhere to proprietary company policies
Provide support to Members in making eyeglass adjustments
Provide support to Members in making eyeglass repairs
Enthusiastically greet patients
Identify patient vision needs through open-ended questions
Promote eye exam availability to members
Promote eye exam availability to families
Foster partnerships with optical team members
Foster partnerships with optometrists
Assist in scheduling eye exam appointments
Enter patient information into systems
Enter patient history into systems
Obtain patient medical history
Conduct eye health tests
Perform auto refraction
Perform ancillary testing
Perform ocular mortality testing
Perform pupillary testing
Assist in facilitating interaction between patients and technicians
Assist in facilitating interaction between patients and doctors
Communicate doctor recommendations to opticians
Meet or exceed patient expectations
Work in partnership with optical team members
Facilitate exam bookings
Facilitate eyewear sales
Match eyewear solutions to patient needs
Transition patients from exam to product selection
Strive to deliver sales goals
Strive to deliver metric goals
Educate patients on benefits of available products
Recommend products that will improve visual needs
Spend downtime engaging with members
Maintain optical area cleanliness
Maintain displays in accordance with club policy
Maintain all club policies
Maintain all club procedures
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Optical team members; Optometrists; Technicians; Doctors
Communication Scope
Verbal communication
Full Job Description
**A World-Class Team** BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. **Why You’ll Love Working at BJ’s** At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. **Here’s just some of what you can look forward to:** * **Weekly Pay:** Get paid every week so that you can manage your money on your terms. * **Free BJ’s Memberships:** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* * **Generous Paid Time Off:** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* * **Flexible and Affordable Health Benefits:** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* * **401(k) Retirement Savings Plan:** Build your financial future with a company match (available to team members 18 and older).* * **Employee Stock Purchase Plan:** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. **Job Summary** Patient Care Coordinators are responsible for assisting in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of art optical and telemedicine equipment. Patient Care Coordinators must be passionate about delivering outstanding patient care experiences and assisting the team in growing the number of exams delivered. **Team Members:** * Carry out job functions and responsibi
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