Upstream Rehabilitation
PatientCareCoordinator
Neural analysis suggests this role is
optimal for Entry candidates.
“Patient Care Coordinator at Upstream Rehabilitation. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. maintaining pleasant and consistent daily operations of the clinic. Collect all money due at the time of service”
What You'll Achieve.
supports clinic growth through excellence in execution of the practice management role and patient intake processes
Industry & Context.
use judgement to appropriately respond in various situations
Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature exposed to noise consistent with indoor environment., This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per, May be required to attend special events some evenings and weekends, or work additional hours as needed., This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed., Constantly operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation., Constantly uses repetitive motions to type., Must be able to constantly view computer screen (near acuity) and read items on screen., Occasionally walks, stands, pushes or pulls 0-20 lbs. , lifts 0-20 lbs. from floor to carries, pushes, and pulls 0-20 lbs., Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
What They're Looking For.
Must Have
High School Diploma or equivalent, Communication skills – must be able to relate well to Business Office and Field leadership, Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision, efficient time management, presentation skills
What You'll Do.
maintaining pleasant and consistent daily operations of the clinic
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Create an inviting clinic atmosphere
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
and insurance reporting
Monitor clinic inventory
How You'll Work.
Team & Collaboration
work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures; As a member of a team, must possess efficient time management and presentation skills
Communication Scope
Communication skills – must be able to relate well to Business Office and Field leadership; Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations
Full Job Description
NW Sports Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Full Time Patient Care Coordinator to join our team in Silverdale, WA! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage s
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