Upstream Rehabilitation
Healthcare
PatientCareCoordinator
Neural analysis suggests this role is
optimal for Entry candidates.
“Patient Care Coordinator at Upstream Rehabilitation. Skills: Patient care, Clinic operations. Greet everyone who enters the clinic. Schedule new referrals”
Industry & Context.
Sedentary work, Constantly sits, Interchange with standing, Constantly communicates, Hear and speak, Operates computer, Operates office equipment, Uses repetitive motions, Constantly view computer screen, Read items on screen, Comprehend information, Use judgement, Occasionally walks, Occasionally stands, Occasionally pushes, Occasionally pulls, Occasionally lifts, Rarely crawls, Rarely crouches, Rarely kneels, Rarely stoops, Rarely climbs stairs, Rarely climbs ladders, Rarely reaches above shoulder, Rarely lifts under 10 lbs, May attend special events, May work additional hours
What They're Looking For.
Must Have
High School Diploma or equivalent, Ability to multitask, Organizational detail, Ability to meet deadlines, Work with little to no supervision, Efficient time management, Presentation skills
What You'll Do.
Greet everyone who enters the clinic
Schedule new referrals
Verify insurance coverage
Collect patient payments
Maintain an orderly front office
Collect all money due at time of service
Convert referrals into evaluations
Schedule patient visits
Create an inviting clinic atmosphere
Make all welcome calls
Monitor and influence arrival rate
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage insurance reporting
Monitor clinic inventory
Attend required training
Complete quarterly compliance training
How You'll Work.
Team & Collaboration
Work in collaboration with Clinic Director
Communication Scope
Relate well to leadership
Full Job Description
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fuquay-Varina, NC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule effi
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