PatientCareCoordinator

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. **Compensation:** $17-$21 per hour, based on experience and qualifications **Responsibilities:** * Greet and check in patients, ensuring accurate and complete patient information. * Collect copays and patient balances as needed. * Manage appointment scheduling. * Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional. * Collect and update patient information. * Assist with administrative tasks such data entry and maintaining patient records. **Requirements** * High school diploma or equivalent. * Prior experience in a customer service or administrative role, preferably in a healthcare setting. * Excellent interpersonal and communication skills. * Strong attention to detail and organizational skills. * Ability to multitask, prioritize tasks, and work in a fast-paced environment. * Proficient in computer skills and ability to learn new software systems. **Benefits** * Monthly performance bonus * Medical, dental, vision insurance * STD/LTD * Hospitalization insurance * Accident insurance * Life insurance * 401k with employer match * Employee assistance program * Employee discounts * Employee referral program * Paid time off (PTO)