PatientCareCoordinator

See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. We’re looking for a Patient Care Coordinator who wants their work to mean something — someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters This role plays an important part in helping LUX Infusion deliver a patient‑first experience by supporting continuity of care, patient retention, and clear communication across the entire service cycle. In this role, you’ll contribute to work that: Helps patients with chronic and complex conditions feel supported, informed, and connected Ensures timely access to medications and coordinated care across pharmacy, reimbursement, and clinical teams Strengthens long‑term patient relationships through consistent, proactive service Everything we do connects back to real people managing lifelong or long‑term conditions — and this role helps ensure they never feel alone in their care journey. Role Details Location: It is anticipated that an incumbent in this role will work on‑site at our Henderson, NV location. What You’ll Do Responsibilities include: Serve as a primary point of contact for patients, supporting retention through ongoing communication, problem‑solving, and service follow‑through Coordinate medication orders and chronic disease therapies for home administration Act as a liaison between patients, Regional Care Coordinators (RCCs), Region Managers