Lititz Oral Surgery
Healthcare
PatientCareCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Care Coordinator at Lititz Oral Surgery. Coordinate patient care. Schedule appointments”
Industry & Context.
What You'll Do.
Coordinate patient care
Schedule appointments
Manage patient records
Communicate with patients
Communicate with physicians
Process insurance information
Handle billing inquiries
Maintain office supplies
Assist with administrative tasks
How You'll Work.
Team & Collaboration
Coordinate with physicians; Work with office staff
Communication Scope
Patient communication; Physician communication
Full Job Description
## Additional Information Our practice, Lititz Oral Surgery is seeking an enthusiastic and experienced Patient Care Coordinator to join our team! This is a unique and exciting opportunity for individuals passionate about Oral Surgery and committed to delivering outstanding care. What You’ll Do: The Patient Care Coordinator will deliver customer service both over the phone and in person, serving as the first point of contact for patients. This role requires a self-motivated individual who excels in a fast-paced, dynamic environment while offering support and solutions to patients. The successful candidate will be able to: -Greet visitors, patients, and families in a friendly, professional manner and directs them appropriately -Maintain an efficient patient flow through the registration process and provide excellent customer service to patients/families -Promptly answer the telephone, direct all calls appropriately, take accurate messages, and deliver to the appropriate individual -Post all self-pay charges, collect payments, and provide patients with receipts -Reconcile billing slips to daily schedule -Update patient information, including demographics, insurance, HIPAA forms, and financial waivers -Schedule appointments accurately according to department guidelines, using a waitlist when applicable -Effectively communicate problems, concerns, or issues to the Team Lead/Manager appropriately and promptly -Perform various clerical duties such as faxing, photocopying, scanning, filing, and mailings -Demonstrate flexibility with various work schedules and cover for other staff when asked, including other office locations -Demonstrate the ability to follow downtime procedures adequately -Perform any and all other duties as assigned What You’ll Bring: -High School Diploma required, A.S. Degree in healthcare/related field preferred -1+ year of dental administration experience highly preferred -Comprehensive knowledge of electronic medical systems -Adeptness in the healthc
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