BJ's Wholesale Club
Retail
PatientCareCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Care Coordinator at BJ's Wholesale Club. Skills: Patient care, Telemedicine, Sales. Assist in delivery of tele-optometry exams. Deliver outstanding patient care experiences”
What You'll Achieve.
Exceed patient expectations; Drive referrals
Industry & Context.
Resolve concerns; Deescalate concerns
Lifting up to 20 pounds, Lifting more than 20 pounds with assistance
What They're Looking For.
Must Have
High school diploma, At least 18 years of age, Open shift availability
Nice to Have
Knowledge of optical products, Knowledge of business practices
What You'll Do.
Assist in delivery of tele-optometry exams
Deliver outstanding patient care experiences
Assist team in growing exams delivered
Carry out job functions
Support application of club policies
Act with honesty and integrity
Lead with member in mind
Ensure safe environment
Ensure positive environment
Work together with collaboration
Work together with respect
Maintain friendly attitude
Maintain positive attitude
Deliver service excellence
Resolve member concerns
Deescalate member concerns
Anticipate member needs
Deliver GOLD club standards
Maintain visible signage
Maintain accurate signage
Maintain clean optical area
Maintain organized optical area
Adhere to privacy policies
Adhere to company policies
Provide support in making eyeglass adjustments
Provide support in making eyeglass repairs
Identify patient vision needs
Promote eye exam availability
Foster partnerships with optical team
Foster partnerships with optometrists
Assist in scheduling eye exam appointments
Enter patient information
Enter patient history
Obtain patient medical history
Conduct eye health tests
Perform auto refraction
Perform ancillary testing
Facilitate interaction between patients and doctors
Communicate doctor recommendations to opticians
Meet patient expectations
Exceed patient expectations
Facilitate exam bookings
Facilitate eyewear sales
Match eyewear solutions to patient needs
Transition patients from exam to product selection
Educate patients on product benefits
Maintain optical area displays
Maintain club policies
Maintain club procedures
Perform other duties as assigned
Attend work regularly
Attend work predictably
How You'll Work.
Team & Collaboration
Optical team members; Optometrists; Technicians; Doctors
Communication Scope
Verbal communication
Full Job Description
**A World-Class Team** BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. **Why You’ll Love Working at BJ’s** At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. **Here’s just some of what you can look forward to:** * **Weekly Pay:** Get paid every week so that you can manage your money on your terms. * **Free BJ’s Memberships:** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* * **Generous Paid Time Off:** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* * **Flexible and Affordable Health Benefits:** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* * **401(k) Retirement Savings Plan:** Build your financial future with a company match (available to team members 18 and older).* * **Employee Stock Purchase Plan:** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. **Job Summary** Patient Care Coordinators are responsible for assisting in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of art optical and telemedicine equipment. Patient Care Coordinators must be passionate about delivering outstanding patient care experiences and assisting the team in growing the number of exams delivered. **Team Members:** * Carry out job functions and responsibi
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