BJ's Wholesale Club

Retail

PatientCareCoordinator

$0–0k Seabrook, New Hampshire, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Patient Care Coordinator at BJ's Wholesale Club. Skills: Patient care, Telemedicine, Sales. Assist in delivery of tele-optometry exams. Deliver outstanding patient care experiences”

What You'll Achieve.

Exceed patient expectations; Drive referrals

Industry & Context.

Retail
Problems you'll solve

Resolve concerns; Deescalate concerns

Eligibility Requirements

Lifting up to 20 pounds, Lifting more than 20 pounds with assistance

What They're Looking For.

Must Have

High school diploma, At least 18 years of age, Open shift availability

Nice to Have

Knowledge of optical products, Knowledge of business practices

What You'll Do.

Assist in delivery of tele-optometry exams

Deliver outstanding patient care experiences

Assist team in growing exams delivered

Carry out job functions

Support application of club policies

Act with honesty and integrity

Lead with member in mind

Ensure safe environment

Ensure positive environment

Work together with collaboration

Work together with respect

Maintain friendly attitude

Maintain positive attitude

Deliver service excellence

Resolve member concerns

Deescalate member concerns

Anticipate member needs

Deliver GOLD club standards

Maintain visible signage

Maintain accurate signage

Maintain clean optical area

Maintain organized optical area

Adhere to privacy policies

Adhere to company policies

Provide support in making eyeglass adjustments

Provide support in making eyeglass repairs

Identify patient vision needs

Promote eye exam availability

Foster partnerships with optical team

Foster partnerships with optometrists

Assist in scheduling eye exam appointments

Enter patient information

Enter patient history

Obtain patient medical history

Conduct eye health tests

Perform auto refraction

Perform ancillary testing

Facilitate interaction between patients and doctors

Communicate doctor recommendations to opticians

Meet patient expectations

Exceed patient expectations

Facilitate exam bookings

Facilitate eyewear sales

Match eyewear solutions to patient needs

Transition patients from exam to product selection

Educate patients on product benefits

Maintain optical area displays

Maintain club policies

Maintain club procedures

Perform other duties as assigned

Attend work regularly

Attend work predictably

How You'll Work.

Team & Collaboration

Optical team members; Optometrists; Technicians; Doctors

Communication Scope

Verbal communication

Full Job Description

**A World-Class Team** BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. **Why You’ll Love Working at BJ’s** At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. **Here’s just some of what you can look forward to:** * **Weekly Pay:** Get paid every week so that you can manage your money on your terms. * **Free BJ’s Memberships:** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* * **Generous Paid Time Off:** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* * **Flexible and Affordable Health Benefits:** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* * **401(k) Retirement Savings Plan:** Build your financial future with a company match (available to team members 18 and older).* * **Employee Stock Purchase Plan:** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. **Job Summary** Patient Care Coordinators are responsible for assisting in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of art optical and telemedicine equipment. Patient Care Coordinators must be passionate about delivering outstanding patient care experiences and assisting the team in growing the number of exams delivered. **Team Members:** * Carry out job functions and responsibi

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