PatientCareCoordinator

**Patient Care Coordinator** –**Creston/Osceola, Iowa** **Hourly rate - $18.00 + bonus** At Beltone, we are passionate about delivering the gift of hearing. As a Patient Care Coordinator, you change our patients' lives by providing an exceptional hearing healthcare experience. Our success is attributed to a collaborative work environment where patient needs always come first. and employees are empowered! **Highlights** * **Administrative Support:** Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process. * **Scheduling Mastery:** Utilize the scheduling system efficiently to maximize testing opportunities in the office. * **Patient Outreach:** Actively contact current, past, and potential patients through identified sources and track/report appointment results. * **Marketing & Community Engagement:** Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals. * **Professional Communication:** Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients. * **HIPAA Compliance:** Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts). * **Financial Management:** Reconcile cash balance and manage accounts receivable and payable, including making bank deposits. * **Welcoming Environment:** Maintain a clean and inviting office and work environment. **Qualifications** **Education:** High School diploma or equivalent is required. **Experience:** 2 years of office experience is preferred. **Customer Service:** 2 years of customer service experience is preferred. **Technical Skills:** Proficiency in MS Office is required. **Benefits:** * Medical * Dental * Vision * 401k * PTO ** _Join Us!_**_Beltone is proud to be recognized as America’s Best Hearing Care Retailer. Best Customer Service provider, and Best Midsize Emplo