Beltone
PatientCareCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Care Coordinator at Beltone. Skills: Patient Care, Administrative Support, Scheduling Mastery, Patient Outreach, Marketing & Community Engagement. Answer incoming phone calls and messages professionally. Perform general office duties”
What You'll Achieve.
creating an extraordinary patient experience; maximize testing opportunities in the office; build community relationships and generate referrals
What They're Looking For.
Must Have
Proficiency in MS Office is required.
Nice to Have
2 years of office experience is preferred., 2 years of customer service experience is preferred.
What You'll Do.
Answer incoming phone calls and messages professionally
Perform general office duties
Assist the Hearing Care Practitioner (HCP) with the patient process
Utilize the scheduling system efficiently
Actively contact current
and potential patients
Track/report appointment results
Collaborate with HCP to develop local marketing and sales activities
Process and document clinic forms accurately
Reconcile cash balance
Manage accounts receivable and payable
Maintain a clean and inviting office and work environment
How You'll Work.
Team & Collaboration
Collaborate with HCP to develop local marketing and sales activities
Communication Scope
Professional Communication
Full Job Description
**Patient Care Coordinator** –**Loganville, GA** **Hourly rate - $18.00** * Monday–Thursday schedule * Friday optional * Hours: 8:30 AM – 4:30 PM EST Are you detail-oriented and seeking to make a positive impact in a professional office environment? At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience. **Responsibilities** * Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients. * Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process. * Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office. * Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results. * Marketing & Community Engagement: Collaborate with HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals. * HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts). * Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits. * Welcoming Environment: Maintain a clean and inviting office and work environment. **Qualifications** * Education: A high school diploma or equivalent is required. * Experience: 2 years of office experience is preferred. * Customer Service: 2 years of customer service experience is preferred. * Technical Skills: Proficiency in MS Office is required. Beltone offers innovative hearing technology and superior patient care, making us a great place to grow professionally. We value c
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