BillionToOne
Genomics
PatientBillingAssociate
“Patient Billing Associate at BillionToOne. Skills: Customer Service, Billing, Salesforce. Engage customers to resolve issues. Respond to communication”
What You'll Achieve.
Impact account growth; Impact retention; Impact revenue
Industry & Context.
What They're Looking For.
Must Have
2+ years of prior client-facing experience, Fast learner with the ability to navigate complex workflows and technology, Outstanding verbal, written and presentation skills
Nice to Have
Inside Sales / Customer Service background in a fast paced, high-volume environment, Experience using Salesforce, Advanced organizational skills with the ability to handle multiple assignments, Speaking fluently in Spanish
What You'll Do.
Engage customers to resolve issues
Respond to communication
Handle customer inquiries
Document communications
Contact patients about costs
Obtain missing information
Manage customer queue
How You'll Work.
Communication Scope
verbal; written; presentation
Applying for this Patient Billing Associate role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about BillionToOne?
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