BillionToOne

Genomics

PatientBillingAssociate

$54–115k United States Remote Friendly
The Brief

“Patient Billing Associate at BillionToOne. Skills: Customer Service, Billing, Salesforce. Engage customers to resolve issues. Respond to communication”

What You'll Achieve.

Impact account growth; Impact retention; Impact revenue

Industry & Context.

Genomics

What They're Looking For.

Must Have

2+ years of prior client-facing experience, Fast learner with the ability to navigate complex workflows and technology, Outstanding verbal, written and presentation skills

Nice to Have

Inside Sales / Customer Service background in a fast paced, high-volume environment, Experience using Salesforce, Advanced organizational skills with the ability to handle multiple assignments, Speaking fluently in Spanish

What You'll Do.

Engage customers to resolve issues

Respond to communication

Handle customer inquiries

Document communications

Contact patients about costs

Obtain missing information

Manage customer queue

How You'll Work.

Communication Scope

verbal; written; presentation

Free ATS check

Applying for this Patient Billing Associate role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about BillionToOne?

Real rants from real employees. Read before you apply.

Read Company Rants →