PatientAccountRepresentative

At Gracent, helping children diagnosed with autism and other developmental needs is at the center of all we do. Our providers specialize in Applied Behavior Analysis (ABA), Physical Therapy, Speech Therapy, Occupational Therapy, Neuropsychology, and Mental Health services. We use evidence-based therapies, provide compassionate care, and pride ourselves on clinical excellence and innovation. The children we serve are at the center of what we do and are our #1 priority. About the Role: We are looking for a talented and driven Accounts Receivable Specialist to join our team. This position is primarily a full-time remote position Monday – Friday but will need to be willing to travel and attend job-related events in the Chicagoland area as needed. As part of our Billing team, you will help us impact the lives of our kiddos by helping ensure Insurance claims are processed timely and appropriately- resolving patient inquiries with a strong focus on customer service, following up on accounts with payors/patients and ensuring, authorization and eligibility verification is timely. You will review account information and remittance advice to verify proper reimbursement and follow up on resolution of accounts with patients and payors. You will work to ensure proper processing and following-up with third party collections, payors and patient families as needed. Verifying that records include all information required for Third Party reimbursement. Consult with claims processors at Third Party Payer companies regarding disputes/denied claims for bills not processed within allowed claim period and follow up with patient families regarding outstanding payments. You will support other billing, authorization and eligibility related team projects as needed and will serve as a partner to our providers and billing teams to ensure timely appropriate billing and collections. In this position, the Account Representative is expected to demonstrate outstanding customer service skills during e