Baxter
Healthcare
PatientAccountReceivableSpecialist
Neural analysis suggests this role is
optimal for Junior candidates.
“Patient Account Receivable Specialist at Baxter. Skills: Patient Account Receivable, collections, billing, customer service, Microsoft Office. Perform collections and research activities on patient account receivables by working with patient/families to determine appropriate resolution. Generate option letters on accounts following insurance denial or notification of balance and follow through to resolution. Generate financial assistance applications, manage the review process, track results and”
What You'll Achieve.
strive for efficient and effective operations, delivering exceptional results
Industry & Context.
financial assistance; device return; collections; research activities; resolution
Ability to function in an independent work environment and organize/prioritize workload.
What They're Looking For.
Must Have
High school diploma or equivalent required. Applicants must be authorized to work for any employer in the U. S.
Nice to Have
2+ years of experience in customer service, billing, collections, insurance within medical/healthcare environment preferred but not required. Experience working with high-dollar DME preferred. Bilingual in English/Spanish preferred. Experience with medical benefits and explanations of benefits (EOBs) preferred.
What You'll Do.
Perform collections and research activities on patient account receivables by working with patient/families to determine appropriate resolution.
Generate option letters on accounts following insurance denial or notification of balance and follow through to resolution.
Generate financial assistance applications, manage the review process, track results and follow-up with patients.
Provide timely and professional communication with patients, families, co-workers, etc.
Process PFA documents, bankruptcy notifications and return mail.
Create adjustments on assigned balances following the established policies and procedures.
Arrange for device shipment or pick-up with Customer Service.
Work accounts flagged for Collection Agency to provide necessary documentation as requested.
Arrange for Self-Pay of device, supply and accessory purchases.
Generate manual invoices/quotes and work accounts classified as specialized billing (Embassy, CHOP, Mexico, Canada, Trust Fund, etc.).
How You'll Work.
Team & Collaboration
Ability to develop and maintain positive working relationships.
Communication Scope
professional communication
Full Job Description
**This is where** your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. **Your Role at Baxter:** As the Patient Accounts Receivable Specialist, you will work with patients to resolve balances or determine appropriate alternate resolutions (self-pay, financial assistance, device return, etc.) and manage the selected process through to completion within our Respiratory Health Division. **What You 'll Be Doing:** * Perform collections and research activities on patient account receivables by working with patient/families to determine appropriate resolution * Generate option letters on accounts following insurance denial or notification of balance and follow through to resolution * Generate financial assistance applications, manage the review process, track results and follow-up with patients * Provide timely and professional communication with patients, families, co-workers, etc. * Process PFA documents, bankruptcy notifications and return mail * Create adjustments on assigned balances following the established policies and procedures * Arrange for device shipment or pick-up with Customer Service * Work accounts flagged for Collection Agency to provide necessary documentation as requested * Arrange for Self-Pay of device, supply and accessory purchases * Generate manual invoic
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