Intuitive Health
Healthcare
PatientAccessSupervisor
“Patient Access Supervisor at Intuitive Health. Skills: Patient Access, Supervision, Operations oversight. Provide direct supervision and leadership oversight. Model patient experience expectations”
Industry & Context.
Identify operational risks; Identify staffing gaps; Identify performance trends
May require lifting up to 10 pounds, Working near moving mechanical parts, Exposure to moderate noise, Rotate shifts, Standby, On-call, Local travel, Out-of-the-area travel, Responsible for own transportation
What They're Looking For.
Must Have
High School Diploma or GED required, Minimum of 2 years’ experience in medical office setting, Must be computer literate (Word, Excel Outlook), Ability to perform multiple tasks simultaneously, Ability to prioritize multiple demands effectively, Solid work history, Be flexible with hours
Nice to Have
2-4-year college degree in Business, Accounting, Medical Administration or related area preferred, Minimum of 5 years’ experience in supervisory or lead role preferred
What You'll Do.
Provide direct supervision and leadership oversight
Model patient experience expectations
Analyze Patient Access performance metrics
Implement staffing or process adjustments
Maintain an appropriate Front Desk Receptionist environment
Maintain working knowledge of Front Desk duties
Oversee staffing models and schedules
Ensure appropriate coverage plans are in provide coverage
Ensure training quality and consistency
and hire Front Office staff
Prepare appropriate access for new hires
Complete 90-day evaluations for Front Office staff
Own implementation and ongoing evaluation of Patient Access
Recommend updates and improvements to leadership
Ensure reconciliation processes are completed accurately and timely
Review reports and address discrepancies
Provide oversight and accountability for required documentation
Lead or delegate staff meetings
Ensure downtime readiness
and training are maintained
Ensure downtime resources
and training are maintained
Ensure patient information is accurately reconciled and backloaded
Ensure Leads maintain staff training and competency
Ensure adherence to all laws and regulations
Ensure that patient records are accurate and complete
Enforce personnel policies and procedures
Partner with HR and leadership on corrective action
Provide patients and their families with a customer
Assist in resolving patient concerns
Addresses and attempts to appropriately resolve complaints
Manage conflict and appropriately req
Support multi-site operations or higher-volume locations
Accountability for consistency and performance across scope
How You'll Work.
Team & Collaboration
Partner with leadership; Partner with Program Director; Partner with RVP leadership; Partner with HR
Applying for this Patient Access Supervisor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Intuitive Health?
Real rants from real employees. Read before you apply.