PatientAccessSupervisor

**_Job Family_ :** Patient Access General ** _Travel Required_ :** Up to 10% **_Clearance Required_ :** None ** _What You Will Do_ :** The Patient Access Supervisor leads staff and oversees daily operations within Patient Access Services. This role ensures compliance with organizational policies and applicable regulations while supporting a high-performing team. **_Essential Functions and Responsibilities:_** * Provide Supervisor cross-departmental support in ED, Mother Child Health, Same Day Surgery, Pre-Registration, Outpatient Registration (Main Admitting), PBX Communications. * Leads meetings with client clinical and or administrative leadership. * Assist client’s effort of neutralizing multi-million dollar impact by Minimizing Do Not Bill days . Accelerate claim adjudication by addressing Claim Edit and DNB Work queues trends Denials management and mitigation plans. * Analyze opportunity for improvement patterns and trends, categorize root-causes per technology, workflow and or isolated vs. systemic causes. * Partner with leadership on establishing Quality Assurance measures that address and minimize the impact of trended opportunities rooted in workflow. * Escalate to client’s IT leadership opportunities categorized and rooted in technology. * Leads effort to assure quality in registration, admissions, insurance verification and PBX Communication operations which include but are not limited to: * Client Software application - TempTrak monitoring of temperature, pressure, and humidity across hospital equipment and environments, ensuring regulatory compliance and maintaining accurate records. Monitoring of software applications and tools which identify fire locations within the client’s facility. Adherence to client’s crisis and emergency management plan activation requirements associated with PBX. * Lead productivity, quality, and service standard audits. * Generate reports and or Electronic Health Record Dashboards which demonstrate performance metrics. * Part