PatientAccessSupervisor

**Department:** 13536 Enterprise Revenue Cycle - Carolinas Medical Center NC Arrival Emergency Department **Status:** Full time **Benefits Eligible:** Yes **Hou****rs Per Week:** 40 **Schedule Details/Additional Information:** Variable Schedule **Pay Range** $28.55 - $42.85 **Major Responsibilities:** * Assists Manager, Director, AVP in meeting performance goals and standards established for Patient Access Departments. * Assist Manager in training of all registrars in all areas of patient access. * Provides guidance and feedback on employee performance through rounding, auditing and screening of registration work and various computer reports. * Registers and pre-registers patients as necessary to support the team. * Assist Manager with the appropriate staffing of Patient Access areas. * Assist Manager with completion of performance appraisals prior to due date. * Reviews and assures that employee time is recorded accurately per Advocate policy. * Assists manager in keeping current a departmental record (attendance and counseling sheets) on each employee which shall include: * PTO's * Absent and tardy occurrences * Disciplinary actions and other counseling sessions * Commendable actions and incidents in support of the department and Atrium * Assures that all employees attend appropriate mandatory classes annually. Documents attendance on all mandatory and employee development classes attended, and dates of each. * Represents Patient Access and Patient Financial Services at designated facility on operational issues. * Responsible for daily cash management and valuables function to include daily and weekly audits as appropriate for the facility. * Produces various reports and feedback to manager. * Interacts on as needed basis with other Atrium departments which may be impacted by the Patient Access process. * Promotes a positive hospital image to patients, visitors and physicians by adhering to the Atrium Core Values of Caring, Commitment, Integrity and Teamwork. **Li