University of Miami
Healthcare
PatientAccessSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Access Specialist at University of Miami. Skills: Patient access, Revenue cycle, Insurance eligibility. Obtain demographic information. Confirm demographic information”
Industry & Context.
Critical thinking
What They're Looking For.
Must Have
High School diploma or equivalent, Minimum 3 years of relevant experience
What You'll Do.
Obtain demographic information
Confirm demographic information
Enter demographic information
Obtain financial information
Confirm financial information
Enter financial information
Obtain clinical information
Confirm clinical information
Enter clinical information
Contact patients' families
Contact physicians’ offices
Obtain missing insurance information
Confirm insurance eligibility
Notify patient of failed eligibility
Notify referring physician of failed eligibility
Collaborate with scheduling departments
Identify add-on patients
Obtain necessary authorizations
Obtain pre-certifications
Notify patients of liabilities
Maintain appropriate records
Maintain accurate documentation
Serve as lead resource
Recommend new approaches
Respond to technical issues
Handle complex patient inquiries
Build healthy relationships
Project a professional appearance
Create a welcoming atmosphere
Safeguard University assets
How You'll Work.
Team & Collaboration
Department peers; Scheduling departments; Patients and staff
Communication Scope
Oral communication; Written communication
Full Job Description
**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). The University of Miami UHealth at SoLé Mia opening September 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth’s nationally ranked neurology and neurosurgery programs. The University of Miami UHealth – department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Specialist. **JOB SUMMARY** The Patient Access Specialist (On-Site) (H) is responsible for coordinating a wide range of complex duties that support front end revenue cycle and clinic functions for hospital and clinic operations that impact the patient experience. Serves as functional expert for department peers and oversees team adherence with established policies and procedures. **CORE RESPONSIBILITIES** * Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. * Contacts patients’ families or physicians’ offices to obtain missing insurance information. * Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility. * Collaborates with scheduling departments t
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