University of Miami
Healthcare
PatientAccessSpecialist
“Patient Access Specialist at University of Miami. Skills: Patient access, Revenue cycle, Insurance verification. Obtain demographic information. Confirm demographic information”
Industry & Context.
Critical thinking
What They're Looking For.
Must Have
High school diploma or equivalent, Minimum 3 years of relevant experience, Skill in data entry, Ability to communicate effectively, Ability to process confidential information, Ability to analyze, organize and prioritize work, Able to handle multiple tasks, software systems, and technologies, Ability to establish and maintain effective working relationships
Nice to Have
Knowledge of generally accepted accounting procedures and principles
What You'll Do.
Obtain demographic information
Confirm demographic information
Enter demographic information
Obtain financial information
Confirm financial information
Enter financial information
Obtain clinical information
Confirm clinical information
Enter clinical information
Contact patients' families for insurance information
Contact physicians' offices for insurance information
Confirm insurance eligibility
Notify patient of failed eligibility
Notify referring physician of failed eligibility
Collaborate with scheduling departments
Identify add-on patients
Obtain necessary authorizations
Obtain pre-certifications
Notify patients of liabilities
Maintain appropriate records
Maintain accurate documentation
Serve as lead resource for staff
Recommend new approaches for performance
Recommend new approaches for productivity
Respond to technical issues
Deal effectively with stress
Handle complex patient inquiries
Develop culture of compassion
Develop culture of caring
Build healthy relationships among staff
Build healthy relationships among patients
Build healthy relationships among families
Project professional appearance
Project pleasant demeanor
Create welcoming atmosphere
Adhere to University policies
Adhere to unit-level policies
Safeguard University assets
How You'll Work.
Team & Collaboration
Department peers; Scheduling departments; Patients and staff
Communication Scope
Oral communication; Written communication
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