PatientAccessSpecialist

**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). The department of Patient Access has an exciting opportunity for a Full Time Patient Access Specialist. The Patient Access Specialist (On-Site) is responsible for coordinating a wide range of complex duties that support front end revenue cycle and clinic functions for hospital and clinic operations that impact the patient experience. Serves as functional expert for department peers and oversees team adherence with established policies and procedures. * Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. * Contacts patients’ families or physicians’ offices to obtain missing insurance information. * Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility. * Collaborates with scheduling departments to identify add-on patients. * Obtains necessary authorizations, pre-certifications, and referrals. * Notifies patients of liabilities prior to date of service and collects funds. * Maintains appropriate records, files, and accurate documentation in the system of record. * Serves as a lead resource for lower-level Patient Services staff. * Recommends new approaches to management for enhancing performance and productivity. * Deploys critical thinking while responding to a variety of technical issues from patients, physicians and employees via phone, email, web messages, fax, or email. * Works independently and deals effectively with stress, due to heavy workload and the handl