Saint Francis
PatientAccessSchedulerPreAdmitTesting
“Patient Access Scheduler - Pre-Admit Testing at Saint Francis. Skills: Patient Access Scheduling, Scheduling, Coordination, Communication, Customer Service. Ensures timely, accurate, and complete scheduling of assigned area(s). Promotes efficiency of the area(s) assigned through accurate scheduling”
What You'll Achieve.
Ensures timely, accurate, and complete scheduling of assigned area(s); Promotes efficiency of the area(s) assigned through accurate scheduling; Ensuring reduction of delay in services; Meets productivity standards; Maximize scheduling efficiency
Industry & Context.
Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established
What They're Looking For.
Must Have
1 - 2 years related experience, Medical terminology required, Working knowledge of basic business office equipment
What You'll Do.
and complete scheduling of assigned area(s)
Promotes efficiency of the area(s) assigned through accurate scheduling
Schedules based on availability of resources and ensuring reduction of delay in services
Coordinates scheduling for any related services needed/required
Accepts and prioritizes incoming phone calls
Triages information for urgent procedure requests
Notifies appropriate personnel of scheduling changes/cancellations
Provides instructions as directed by clinical department or other appropriate staff member
Obtains all necessary and required information as defined by the department
Schedules correct procedure
Enters orders accurately and efficiently into clinical system
Meets productivity standards
Obtains and communicates all necessary and required information
Accurately identifies patient in Master Patient Index system and assigns correct Medical Record and Account Number
Forwards critical requests for any related supplies/services to appropriate personnel to enable early ordering and complete preauthorization
Serves as liaison and communication point for all entities
other SFHS departments
and employees in an effort to provide a single point of contact for coordination of scheduling functions
Communicates changes to schedules early and accurately to maximize scheduling efficiency
Supports unit/hospital goals through QA and educational activities
Attends mandatory in-services and meets unit education standards
Modifies behavior or performance to comply with care standards and requirements
How You'll Work.
Team & Collaboration
Works directly with patients and/or customers; Works with internal customers via telephone or face to face interaction; Works with external customers via telephone or face to face interaction; Works with other healthcare professionals and staff; Serves as liaison and communication point for all entities, staff, offices, other SFHS departments, and employees in an effort to provide a single point of contact for coordination of scheduling functions; Maintains positive work relationships and contributes to a team environment
Communication Scope
Excellent communication; telephone; customer relations
Applying for this Patient Access Scheduler - Pre-Admit Testing role?
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