Sutter Health

PatientAccessRepresentativeII

$0–0k Burlingame, California, United States FULL TIME
The Brief

“Patient Access Representative II at Sutter Health. Skills: patient registration, financial clearance, customer service. Serve as the face to face point of contact for patients. Obtain all necessary information to register patients”

What You'll Achieve.

meet or exceed targeted customer service; meet or exceed productivity standards; meet or exceed quality standards

Industry & Context.

Problems you'll solve

Decision making; problem solving skills

Eligibility Requirements

Must be able to work concurrently on a variety of tasks/projects in diverse environment, Ability to meet or exceed targeted customer service, productivity and quality standards, Requires the ability to work with and maintain confidential information, Every other Weekend

What They're Looking For.

Must Have

HS Diploma or equivalent education/experience

Nice to Have

1 year within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing financial counseling, financial clearance and/or customer service activities.

What You'll Do.

Serve as the face to face point of contact for patients

Obtain all necessary information to register patients

Obtain all necessary information to financially clear patients

Greet patients/family members

Obtain and/or verify relevant information

Enhance the patient experience

Serve as the customer service point of contact

How You'll Work.

Communication Scope

verbal and written communication

Free ATS check

Applying for this Patient Access Representative II role?

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ANONYMOUS · UNFILTERED

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