University Health

Healthcare

PatientAccessRepresentative

$36–48k ~AI est. Kansas City, Missouri, United States FULL TIME
The Brief

“Patient Access Representative at University Health. Skills: Patient Access, Customer Service. Welcome patients. Ensure registration process is smooth”

Industry & Context.

Healthcare
Problems you'll solve

Problem solving

What They're Looking For.

Must Have

High School Diploma or equivalent, Customer Service Experience, Top-Notch Communication Skills, Strong Writing & Keyboarding Skills, Ability to Learn and Grow, Problem Solver, Attention to Detail

Nice to Have

Two years of patient contact experience, Medical Terminology knowledge, Experience in Healthcare

What You'll Do.

Ensure registration process is smooth

Provide stellar customer service

Make patients feel comfortable

Make patients feel well-informed

Ensure seamless registration

Ensure smooth transitions

Verify patient details

Handle complex situations

Assist across different areas

How You'll Work.

Team & Collaboration

Work with other departments; Coordinate with staff

Communication Scope

Clear communication; Concise communication

Free ATS check

Applying for this Patient Access Representative role?

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