PatientAccessRepresentative

**Job Description Summary** The Patient Registration Representative serves as the initial point of contact for patients. Under general supervision and reporting to the Patient Access Services Supervisor, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. Assists in collecting copayments and deductibles and solves basic billing inquiries. MUSC Health is a leading academic health system offering a robust and comprehensive benefits package, including health insurance, retirement plan options, wellness resources, and more **Entity** Medical University Hospital Authority (MUHA) **Worker Type** Employee **Worker Sub-Type​** Temporary **Cost Center** CC002364 CHSCorp - Patient Admissions (SJCH) **Pay Rate Type** Hourly **Pay Grade** Health-20 **Scheduled Weekly Hours** 7 **Work Shift** **Job Description** _**Minimum Education and Experience:**_ High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred. _**Description:**_ **1.1 FY24: Performs Pre-Registration and Registration Process:** a.) Calls to obtain demographic / financial information via telephone or face to face interview prior to day of admit for service. b.) Able to pre-register in the registration system by pulling DAR various scheduling systems (Epic). Able to pull schedule as needed. c.) Process complete registrations in the required systems. d.) Must have a thoroug