PatientAccessRepresentative

Smithfield, Virginia Opening in early 2026, Riverside Smithfield Hospital brought high-quality healthcare closer to home for Isle of Wight County residents. Located on a beautifully landscaped 27-acre medical campus at **19339 Benn’s Grant Boulevard in Smithfield** , the new hospital provides modern facilities and comprehensive medical services to meet the growing needs of the community. The **200,000-square-foot, three-story facility** offers a range of essential healthcare services including an Emergency Department, Diagnostic Imaging Services, 38 Medical/Surgical beds, 12 Intensive Care Unit (ICU) beds and 4 Operating Rooms. Join our team and be a part of an exciting opportunity to shape the future of healthcare in Smithfield, delivering compassionate, patient-centered care in a state-of-the-art environment. **Overview** Responsible for registration of all patient types within their department. Works daily reports and account work queues to ensure the integrity of registration data. The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient identification practices, and providing excellent customer service. **What you will do** * Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service. * Ensures all necessary demographic and financial data are obtained and documented into the system. * Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI. * Works daily reports and account work queues to ensure the integrity of the registration data. * Handles patient inquires related to registration. * Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections. * Ensures EMTALA rules and regulations are strictly ad