Kalispell Clinics
PatientAccessRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Access Representative at Kalispell Clinics. Skills: Customer service, Patient interaction, Administrative support, Insurance verification. Greet patients warmly and professionally. Collect, verify, and update patient demographic and insurance information”
What You'll Achieve.
Accuracy; Productivity; Delivering exceptional customer service
Industry & Context.
Critical-thinking skills
Criminal background check, Reference checks, Drug Screening, Health and Immunizations Screening, Physical Demand Review/Screening
What They're Looking For.
Must Have
Minimum of 1 year of customer service preferred, Experience in healthcare registration, scheduling, insurance verification, billing, financial clearance, or medical assisting preferred, Comfortable using computers, Microsoft Office, and learning new software, verbal and written communication skills, Excellent interpersonal, organizational, and critical-thinking skills, Ability to work independently while also being a team player
Nice to Have
Minimum of 1 year of customer service preferred, Experience in healthcare registration, scheduling, insurance verification, billing, financial clearance, or medical assisting preferred
What You'll Do.
Greet patients warmly and professionally
and update patient demographic and insurance information
Prioritize patient registrations based on acuity and clinic workflow
Verify insurance eligibility and benefits using verification software
Explain out-of-pocket costs clearly and compassionately
Collect and process payments in accordance with policies
Identify self-pay patients and refer them to financial counseling as needed
Maintain working knowledge of Medicare
and commercial insurance plans
Support clinic operations with general administrative assistance
Communicate opportunities for service improvements to leadership
How You'll Work.
Team & Collaboration
Work Together; Thrive in a busy, team-oriented environment; Ability to work independently while also being a team player
Communication Scope
Verbal communication skills; Written communication skills; Interpersonal skills
Full Job Description
**Our Mission** : Quality, compassionate care for all. **Our Vision** : Reimagine health care through connection, service and innovation. **Our Core Values** : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. **Are you the kind of person who lights up a room with a smile? Do you love helping people, staying organized, and keeping things moving in a fast-paced environment? If so, this could be the perfect opportunity for you.** **We’re hiring a PRN (Casual / As-Needed) Patient Access Representative to support one of our Kalispell-area clinics. This role is ideal for someone with a background in customer service, front office, administrative support, or hospitality who wants great work–life balance while making a real difference in patients’ experiences.** 💙 **Why This Role Matters** As a Patient Access Representative, **you are the first impression**. You’ll be the welcoming face and friendly voice patients see when they arrive—setting the tone for a positive, supportive visit from the very start. You’ll help patients feel comfortable, informed, and cared for while keeping clinic operations running smoothly. **Schedule & Work Environment** * **PRN / Casual / As-needed** * **Monday–Friday (no nights, no weekends)** * **Daytime hours** with **excellent work–life balance** * **High-volume, fast-paced clinic setting** * Perfect for someone who enjoys variety and flexibility **What You’ll Do** * Greet patients warmly and professionally—making them feel welcomed and valued * Collect, verify, and update patient demographic and insurance information * Prioritize patient registrations based on acuity and clinic workflow * Verify insurance eligibility and benefits using verification software * Explain out-of-pocket costs clearly and compassionately * Collect and process payments in accordance with policies * Identify self-pay patients and refer them to financial counseling as needed * Maintain working knowledge of Medicare, Medicaid, and commercial insu
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