E-verify
healthcare
PatientAccessRepresentative
Neural analysis suggests this role is
optimal for Entry candidates.
“Patient Access Representative at E-verify. Skills: Patient Registration, Scheduling, Insurance Verification. Assist patients with check-in for appointments. Collect and enter demographic, insurance, and clinical information”
Industry & Context.
May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.
What They're Looking For.
Must Have
High School Diploma/GED, 2 year(s) of experience in patient registration, scheduling, or related healthcare administrative role
Nice to Have
Associate's Degree in Healthcare Administration or related field, 3 year(s) of experience in a multi-specialty or integrated healthcare setting, Certification in Medical Office Administration or Patient Access (e.g., CHAA – Certified Healthcare Access Associate)
What You'll Do.
Assist patients with check-in for appointments
Collect and enter demographic
and clinical information
Validate insurance cards and confirm payer information
Obtain and process medical records requests
Schedule patient follow-up appointments
Confirm upcoming appointments and manage cancellations
Respond to patient inquiries regarding scheduling
Perform insurance verification
Collect copayments and outstanding balances
Assist patients with payment arrangements
Answer incoming calls and direct patients
Provide timely assistance to patients
Maintain professionalism and confidentiality
How You'll Work.
Communication Scope
multi-channel communication
Full Job Description
**Job Posting Title:** Patient Access Representative **\----** **Hiring Department:** Dell Medical School **\----** **Position Open To:** All Applicants **\----** **Weekly Scheduled Hours:** 40 **\----** **FLSA Status:** To Be Determined at Offer **\----** **Earliest Start Date:** Ongoing **\----** **Position Duration:** Expected to Continue **\----** **Location:** AUSTIN, TX **\----** **Job Details:** **PURPOSE** The Patient Access Representative (PAR) ensures a smooth and efficient registration and scheduling process across multiple specialties and practice units within the healthcare system. Reporting to the Patient Access Supervisor, this role gathers and verifies patient demographic, insurance, and clinical information in compliance with HIPAA guidelines. The PAR also handles patient payments and related financial processes while providing exceptional customer service across multiple communication channels. **RESPONSIBILITIES** **Patient Registration & Check-In ** · Assists patients with check-in for appointments, procedures, and diagnostic imaging. · Collects and enters demographic, insurance, and clinical information into the electronic medical record system in accordance with HIPAA standards. · Validates insurance cards and confirms payer information in the system. · Obtains and processes medical records requests following organizational policies. **Scheduling & Appointment Management ** · Schedules patient follow-up appointments and coordinates rescheduling as needed. · Confirms upcoming appointments and manages cancellations promptly. · Responds to patient inquiries regarding scheduling through phone, email, chat, and other electronic platforms. **Insurance & Financial Transactions ** · Performs insurance verification and ensures coverage details are accurate. · Reviews and collects copayments and outstanding balances at the time of service. · Assists patients with payment arrangements or provides resources for alternative payment solutions. **Customer Ser
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