University of Miami

Healthcare

PatientAccessRepresentative2(On-Site)

$1–1k North Miami, Florida, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Patient Access Representative 2 (On-Site) at University of Miami. Provide excellent customer service. Verify patient insurance eligibility”

Industry & Context.

Healthcare

What They're Looking For.

Must Have

2 years of experience

What You'll Do.

Provide excellent customer service

Verify patient insurance eligibility

Collect patient demographic information

Schedule patient appointments

Register patients accurately

Process patient payments

Maintain patient records

Answer patient inquiries

Full Job Description

**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). The University of Miami UHealth – Department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Representative 2. **Core Job Summary:** The Patient Access Representative 2 (On-Site) (H) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. **Core Responsibilities:** • Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. • Contacts patients’ families or physicians’ offices to obtain missing insurance information. • Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility. • Collaborates with scheduling departments to identify add-on patients. • Obtains necessary authorizations, pre-certifications, and referrals. • Notifies patients of liabilities and collects funds. • Maintains appropriate records, files, and accurate documentation in the system of record. • Adheres to University and unit-level policies and procedures and safeguards University assets. _**This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.**_ **CORE QUALIFICATIONS:** • High School diploma or equivalent • Minimum 2 years of relevant experience • Knowledge of generally accepted accounting procedures and principles. • Skill in completing assignments accurately and with

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