University of Miami
Healthcare
PatientAccessRepresentative1
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Access Representative 1 at University of Miami. Skills: Patient registration, Insurance verification, Medical records. Register patients. Verify insurance eligibility”
Industry & Context.
Patient issues
What They're Looking For.
Must Have
1 year of experience in a customer service role, High school diploma or GED
Nice to Have
Associate's degree or higher, Experience with medical terminology, Bilingual abilities
What You'll Do.
Verify insurance eligibility
Collect co-pays and deductibles
Schedule patient appointments
Maintain accurate patient records
Answer patient phone calls
Provide information to patients
Assist with patient flow
How You'll Work.
Team & Collaboration
Healthcare team members
Communication Scope
Patient communication
Full Job Description
**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). **Location: UHealth Tower** **Schedule: Monday through Friday** **from 8:00 AM-4:30 PM** The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. **CORE JOB FUNCTIONS** * Performs full registration, and ensures that insurance is verified and all patients’ information is * correct. * Obtains copies of insurance cards, driver’s license, and any applicable referrals. * Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed * forms. * Instructs patients to complete any questionnaires that might be required by physician. * Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. * Reconciles all vouchers and delivers them to designated area. * Answers telephone calls and responds to questions and inquiries or transfers when appropriate. * Adheres to University and unit-level policies and procedures and safeguards University assets. _**This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.**_ **CORE QUALIFICATIONS** * High school diploma or equivalent * Minimum 1 year of relevant experience _The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities req
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