Endeavor Health
Healthcare
PatientAccessRep-ImmediateCare-PerDiem
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Access Rep - Immediate Care - Per Diem at Endeavor Health. Skills: Patient access, Customer service, Healthcare registration. Perform complete and accurate registration and/or admission functions. Provide information to maximize reimbursement”
Industry & Context.
Analytical problem-solving skills
Floating Locations, Rotating days, Weekends, Holidays
What They're Looking For.
Must Have
High school diploma required, Computer experience in windows environment required, Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols, Ability to work independently, exercising good judgment, and multi-task in a high stress, fast paced service environment with patients, patient’s family and physician’s, Ability to operate routine office equipment (facsimile, copiers, plate production, scanners, printers), Ability to transact payments at time of service and maintain a cash drawer, Minimum 2 years of customer service work experience required, Minimum of 1 year experience in a healthcare patient access department or hospital required, Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle procedures required
Nice to Have
College degree preferred, Epic Registration and/or Scheduling experience preferred
What You'll Do.
Perform complete and accurate registration and/or admission functions
Provide information to maximize reimbursement
Ensure timely and thorough information to all other
Verify insurance requirements
Obtain and understand insurance benefits
Collect non-covered fees
Register and pre-register outpatients in more than one
How You'll Work.
Team & Collaboration
Interact with customers and physicians; Interact with patients, patient families, physicians and staff
Communication Scope
Interpersonal communication
Full Job Description
**Hourly Pay Range:** $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. **Position Highlights:** * Position: Patient Access Representative II * Location: Schaumburg, IL * Per-Diem (as needed) * Hours: Scheduling will occur between 8am – 8pm, Rotating days, weekends, and holidays * Travel: Floating Locations between Buffalo Grove, Kildeer, and Mount Prospect **What you will do:** * Performs complete and accurate registration and/or admission functions across multiple access services areas or sites to provide information to maximize reimbursement, and ensures timely and thorough information to all other providers and users of patient data. Verifies insurance requirements, obtains and understands insurance benefits. Collects non-covered fees. Registers and pre-registers outpatients in more than one clinical and diagnostic location within their primary area of responsibility and multiple access areas outside hiring location. Access areas include but may not be limited to Busse Center, Emergency/Admitting Department, Immediate Care Centers, Laboratory and Cancer Services. **What you will need:** * Education: High school diploma required. College degree preferred. * Skills: Computer experience in a windows environment required, Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols, The interpersonal communication skills necessary to interview and interact with customers and physicians and to project a professional and compassionate concierge style of service to patients, patient families, physician’s and staff in person and on the telephone, Ability to work independently, exercising good judgment, and multi-task in a high stress, fast paced service environment with patients, patient’s family and physician’s, Detail oriented with good analytical problem-solving skills to appropriately register patients and sch
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