Allegheny Health Network
PatientAccessCoordinator/Registration
“Patient Access Coordinator / Registration at Allegheny Health Network. Skills: scheduling, pre-registration, financial clearance, authorization and referral validation, collections, patient demographic data validation, medical benefits verification, insurance verification, patient financial responsibilities identification, liability calculation. Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-servi”
What You'll Achieve.
Maintains focus on attaining productivity standards
Industry & Context.
Corrects and updates all necessary data to assure timely, accurate bill submission; Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate
What They're Looking For.
Must Have
High School diploma or GED required, At least one (1) previous year of related healthcare Revenue Cycle experience, preferably within a financial clearance setting, Excellent customer service and communication skills, Experience operating PC and using software applications required
Nice to Have
Associates degree preferred, Call center experience preferred
What You'll Do.
Completes one or more of the following processes (scheduling
authorization and referral validation and pre-serviceability estimations and collections) within Patient Access
Creates the first impression of AHN's services to patients and families and other external customers
Articulates information in a manner that patients
guarantors and family members understand so they know what to expect and have an understanding of their financial responsibilities
Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient
and preregistration functions
Validates patient demographic data
Identifies and verifies medical benefits
accurate plan code and COB order
Obtains limited clinical data based on service required
Corrects and updates all necessary data to assure timely
accurate bill submission
Verifies insurance information through payor contacts via telephone
or electronic verification system
Identifies payor authorization/referral requirements
Provides appropriate documentation and follow up to physician offices
case management department
and payors regarding authorization/referral deficiencies
Identifies all patient financial responsibilities
collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation
Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate
Maintains focus on attaining productivity standards
recommending new approaches for enhancing performance and productivity when appropriate
Adheres to AHN organizational policies and procedures for relevant location and job scope
Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes
Performs other duties as assigned or required
How You'll Work.
Team & Collaboration
Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors; Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships; Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies
Communication Scope
Excellent customer service and communication skills; Articulates information in a manner that patients, guarantors and family members understand; Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships
Applying for this Patient Access Coordinator / Registration role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Allegheny Health Network?
Real rants from real employees. Read before you apply.