PatientAccessCoordinator

Why Join Us? For us, what matters most is excellence. We are caring professionals, people who live, work and dedicate themselves to the communities within New Jersey and Pennsylvania. As such, we strive to provide a sanctuary of excellence, precision, thoroughness and genuine compassion. We also take a whole-person approach to patient care and treatment, tailoring all that we do around their unique needs. And we do all we can for patients, going the extra mile to see that they’re supported, informed and getting the one-on-one care and service they deserve. **Job Description:** **_SCOPE:_** The Patient Access Coordinator serves as a key liaison among patients, healthcare providers, payers, and internal pharmacy teams to facilitate timely access to prescribed medications. This role is responsible for managing and monitoring prescriptions throughout the medication access process, including prescription intake, insurance verification, prior authorization coordination, payer determination follow-up, and patient communication. This position is eligible for hybrid schedule. The Patient Access Coordinator proactively communicates prescription status updates, payer requirements, and authorization outcomes to providers and patients while ensuring all documentation is accurately maintained. This position supports operational efficiency, enhances patient experience, and helps remove barriers to medication access. **_Essential Duties and Responsibilities:_** * Monitor and manage prescriptions throughout the medication access and fulfillment process. * Serve as the primary point of contact for patients regarding prescription status, insurance requirements, and next steps. * Communicate payer determinations, prior authorization requirements, denials, approvals, and requests for additional information to prescribing providers. * Coordinate with prior authorization teams, healthcare providers, patients, and pharmacy staff to facilitate timely prescription processing. * Track and fol