Patient Access Coordinator
PatientAccessCoordinator-12:00pmto8:30pmSwingshift(ED)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Access Coordinator - 12: 00pm to 8: 30pm Swing shift (ED) at Patient Access Coordinator. Skills: Customer service, Patient registration, Insurance verification, Regulatory compliance, Bed management. Customer service liaison for the first impression of the medical center.. Greets patients, accurately obtains all demographical information, obtains all regulatory data(HIPPA, Medicare, Mass Pro, JACHO, DPH, Emtala, Subscriber, Health Care Proxy), obtains appropriate signatures from patients”
What You'll Achieve.
Accountable for exceptional customer services; Accountable for accurate demographical and revenue cycle data entry; Accountable for confidentiality; Accountable for all regulatory requirements; Accountable for getting appropriate signatures and paperwork generated /Consent of treatment.; Accountable to check revenue log daily and to turn it into a lead; Accountable to follow all policies and procedures of the department and medical center; Accountable for all essential and non-essential functions
Industry & Context.
12: 00pm to 8: 30pm Swing shift (ED)
What They're Looking For.
Must Have
Ability to multitask, Excellent customer service skills, Excellent communication skills
Nice to Have
Some College, 2-4 years in a health care setting with medical terminology and registration/check in experience, Insurance knowledge
What You'll Do.
Customer service liaison for the first impression of the medical center.
accurately obtains all demographical information
obtains all regulatory data(HIPPA
obtains appropriate signatures from patients along with providing patients with regulatory paperwork.
Assures eligibility of insurance date along with collection of copays.
Identifies the patient correctly through the EMPI search
and re verifies with patient including re-verification when bracelet is put on patient.
Prints appropriate paperwork and escorts patient to location.
works on quality checks of registrations.
Assists all hospital departments in facilitating the accurate registration of patients in order for areas to be able to do their job functions.
Handles day to day bed placement including scheduled
urgent and emergency admission functions of admitting
including all death procedures.
Works closely with scheduling and precertification areas within Patient Access.
How You'll Work.
Team & Collaboration
Works closely with scheduling and precertification areas within Patient Access.; Assists all hospital departments in facilitating the accurate registration of patients in order for areas to be able to do their job functions.; Reports to Team Leaders/ Supervisor and Managers of Patient Access; Reports to Administrative Director of Patient Access
Communication Scope
Excellent communication skills
Full Job Description
**POSITION SUMMARY****:** Customer service liaison for the first impression of the medical center. Greets patients, accurately obtains all demographical information, obtains all regulatory data( HIPPA, Medicare, Mass Pro, JACHO, DPH, Emtala, Subscriber, Health Care Proxy), obtains appropriate signatures from patients along with providing patients with regulatory paperwork. Assures eligibility of insurance date along with collection of copays. Identifies the patient correctly through the EMPI search, and re verifies with patient including re-verification when bracelet is put on patient. Prints appropriate paperwork and escorts patient to location. Answers telephones, works on quality checks of registrations. Assists all hospital departments in facilitating the accurate registration of patients in order for areas to be able to do their job functions. Handles day to day bed placement including scheduled, urgent and emergency admission functions of admitting, transferring, discharging, including all death procedures. Works closely with scheduling and precertification areas within Patient Access. **Position: Patient Access Coordinator I** **Department: Patient Access** **Schedule: Full Time, 12:00pm to 8:30pm Swing shift (ED)** **ESSENTIAL RESPONSIBILITIES / DUTIES:** II. Job Relationships: \- Scheduling \- Precertification \- Inpatient and outpatient departments/floors \- Care Management \- Medical Records \- Billing \- Patient Information III. Authority: IV. A. Responsibilities/Essential Functions: 1.) "Provides superior customer service to internal and external clients, customers, and patients as referenced in the _Service Excellence Standards. "_ 2) Obtains accurate patient information and enters into the Meditech computer system -Chooses correct medical record number -Verifies and updates all demographical information/date of birth-address-maiden name-social security number -Verifies and updates all insurance information -accurate reason for visit -accurate physicia
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