Company
Healthcare
PatientAccessCoord
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Patient Access Coord. Skills: Patient Registration, Insurance verification, HIPAA compliance. Greet and register patients. Perform data entry”
Industry & Context.
What They're Looking For.
Must Have
High School diploma or equivalent, Reception/office or other healthcare experience required, Previous computer entry / word processing experience required, communication and interpersonal skills required
Nice to Have
Medical setting and medical terminology preferred, Meditech knowledge helpful
What You'll Do.
Greet and register patients
Handle telephone duties
Collect accurate demographics
Collect financial information
Verify insurance eligibility
Track physician orders
File physician orders
Enforce HIPAA regulations
Obtain signed acknowledgement forms
Complete associated paperwork
Comply with policies and procedures
Assist patients upon entry
Select correct patient from MPI
Register patients assigning correct type
Gather demographic and financial information
Select appropriate forms
Obtain signatures for Consent for Treatment
Obtain parental signatures for minors
Band patient with ID bracelet
Contact Interpreter Services for non-English speaking patients
Issue necessary handouts to patients
Contact patient to pre-register
Direct patient to appropriate campus
Notify Health Information Services of duplicate records
Refer uninsured patients to Financial Counselor
Refer other patients to Financial Counselor
Collect prior balances
Prioritize job responsibilities
Provide access to customers
Collect clinical information
Report to work on time
Be ready to report at shift change
Observe time limits for lunch
Observe time limits for breaks
Request time off in a timely manner
Coordinate coverage for requested time off
Flex between departments/functions as needed
Provide adequate coverage
Maintain work schedule
Maintain attendance requirements
Utilize departmental paging systems
Utilize hospital paging systems
Utilize departmental pager systems
Utilize hospital pager systems
Notify personnel of equipment problems
Notify personnel of equipment failures
Notify personnel of supply needs
Understand use of Meditech Community Wide Scheduling
Understand capabilities of Meditech Community Wide Scheduling
Understand use of Radiology Information System
Understand capabilities of Radiology Information System
Understand use of Admissions
Understand capabilities of Admissions
Understand use of MSM Scheduling
Understand capabilities of MSM Scheduling
Perform Patient Registration functions
Notify appropriate personnel of equipment problems
Notify appropriate personnel of equipment failures
Notify appropriate personnel of supply needs
How You'll Work.
Team & Collaboration
Cooperate with every department; Cooperate with medical staff; Cooperate with insurance providers; Cooperate with funeral homes; Cooperate with Steward facilities
Full Job Description
Performs a variety of Patient Registration duties to include, but not limited to: greeting and registering patients, data entry, and telephone duties. Responsible to collect accurate demographics and financial information from patients who receive services at GSMC. Verify insurance eligibility using POS and On-Line eligibility resources. Track and file all physician orders. Enforcing HIPAA regulations and signed acknowledgement forms. * Performs a variety of duties, which results in accurate patient registration and completion of all associated paperwork while complying with regulatory, hospital and department policies and procedures. * Greets and assists patients, without delay, as they enter the medical center. * Chooses correct patient from the Master Patient Index. (MPI) * Registers patients assigning the correct patient type. * Accurately gathers all demographic and financial information. * Chooses appropriate forms required for medical record completion (i.e. Workmen’s Comp, Medicare Notice). * Obtains the necessary signatures for Consent for Treatment from adult patients and parental signatures for minors. * Bands patient with appropriate ID bracelet. * Contacts Interpreter Services to assist with registration of Non-English speaking patients. * Issues all necessary handouts to patients based on their age and government regulations. * Contacts patient to pre-register for upcoming services and directs the patient to appropriate campus. * Notifies Health Information Services when duplicate medical records are identified. * Verifies patient insurance eligibility using Nehen, Web Md and Revs. * Refers uninsured and other patients to Financial Counselor for follow up. * Collects co-payments, co insurance, deductibles and prior balances for a variety of services. * Knowledge of downtime polices and Disaster Policy and its role. * Prioritizes job responsibilities in order to provide the best possible service * Provides access to all external and internal customers b
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