Corewell Health
Healthcare
PatientAccessAssociateRepresentative
“Patient Access Associate Representative at Corewell Health. Assist and educate patients, providers, staff. Resolve service inquiries from members, providers”
What You'll Achieve.
Achieve positive outcomes; Support Patient Access Services Center performance indicators
Industry & Context.
Resolving problems; Facilitating and resolving problems
May be trained and then assigned to perform core scheduling duties, Actively participates in safety initiatives, Completes all position and unit safety related competencies
What They're Looking For.
Must Have
High School Diploma or equivalent, 1 year of relevant experience
Nice to Have
Associate’s degree
What You'll Do.
Assist and educate patients
Resolve service inquiries from members
Provide customers with information and education
Resolve or escalate customer concerns
Assist customers with administrative issues
Facilitate claims resolution
Track and document service interactions
Develop behaviors of productivity and availability
How You'll Work.
Team & Collaboration
Partnering with internal and external resources; Works with coworkers and leadership resources
Communication Scope
Professional and pleasant interactions
Applying for this Patient Access Associate Representative role?
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