PatientAccessAssociateRegistrationSpecialist

**Job Description:** A Patient Access Registrations Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver also adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality. **This is a PRN position "As needed"** **Essential Functions** * Greet and assist patients and visitors in a courteous and professional manner. * Obtain and verify patient demographic, financial, and insurance information. * Register and schedule patients for appointments, tests, and procedures. * Collect and process co-pays, deductibles, and balances due at the time of service. * Provide patients with information on financial assistance, payment plans, and charity care. * Explain and obtain signatures on consent forms, policies, and disclosures. * Provide patients with directions, maps, and parking information. * Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care. * Document and update patient records in the electronic health system. * Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications. **Skills** * Interpersonal Skills * Customer Service * Insurance Verification * Computer Literacy * Payment Processing * Medical Billing * Problem Solving **Qualifications** * High School diploma or equivalent is preferred. * Demonstrated proficiency in computer skills including Microsoft Office, internet and email required. * Experience with Epic preferred. * Customer service experience, preferably in a healthcare setting, is required. * Demonstrated ability to work in a fast-paced environment. **Physical Re