Intuitive Health
Healthcare
PatientAccessAdvocate
Neural analysis suggests this role is
optimal for entry candidates.
“Patient Access Advocate at Intuitive Health. Skills: Customer service, Patient registration, Insurance verification. Greet patients. Answer phone”
What You'll Achieve.
Attaining productivity standards
Industry & Context.
Analytical skills; Problem solving skills; Deal with problems
Standing, Walking, Use of hands, Reaching, Sitting, Talking, Listening, Lifting up to 10 pounds, Moderate noise exposure
What They're Looking For.
Must Have
Minimum Typing Speed of 50wpm, High school diploma or GED, Exceptional communication skills, Exceptional customer service
Nice to Have
Basic understanding of insurance, Basic understanding of medical terminology, Basic understanding of billing codes, 1 year medical office experience
What You'll Do.
Enter information into EHR
Perform registration functions
Collect point of service payments
Confirm account information accuracy
Perform visit closure activities
Perform follow up activities
Provide customer service
Assist staff with clerical duties
Assist patients with clerical duties
Maintain patient files
Provide caller information
Confirm paperwork completion
Maintain front desk cleanliness
Maintain waiting room cleanliness
Maintain children's play area cleanliness
Assure clean work environment
Encourage friendly work environment
Encourage respectful work environment
Provide customer focused environment
Provide friendly environment
Provide reassuring environment
Provide open environment
Follow HIPAA policies
Follow company policies
How You'll Work.
Communication Scope
Effective communication; Present information
Full Job Description
About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience. 3p-11p, 3 shifts per week * The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. Ability to multi-task is a must. * The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments and documentation of registration information within an electronic system. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing. The Patient Access Advocate will also perform visit closure activities including collecting payment, and any needed follow up activities required. * The Patient Access Advocate provides the highest level of customer
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