Oodle Finance
Financial Services
PartnerSupportAgent
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Partner Support Agent at Oodle Finance. Take ownership of applications. Act as key contact for dealers”
Industry & Context.
Solutions-focused approach
One weekend per month rota
What They're Looking For.
Must Have
5+ years experience
What You'll Do.
Take ownership of applications
Act as key contact for dealers
Deliver excellent customer service
Handle inbound queries
Support dealers and brokers
Identify and escalate application issues
Work collaboratively with underwriting teams
Manage e-signature requests
Manage proof of income requests
Proactively monitor sales queues
Proactively monitor inboxes
Ensure all actions are completed accurately
Work closely with Account Managers
Work closely with internal teams
Prioritise urgent deals
Chase outstanding information
Ensure seamless deal progression
Ensure seamless deal unwinds
How You'll Work.
Team & Collaboration
Underwriting teams; Account Managers; Internal teams
Communication Scope
Verbal communication; Written communication
Full Job Description
Partner Support Agent 🌏 Manchester 💷 Discretionary Company Bonus Scheme ⏰ Monday to Friday, with one weekend per month on a rota basis (Saturday 10:00–18:00 and Sunday 10:00–16:00) 💖 Our perks 🌏25 days holiday (rising to 28 after 3 years’ service) plus bank holidays, to take time to recharge and do something you love. 🤒 Private Medical - via vitality, with reward schemes paid for you and your family. 🤒 Health cash plan - via Simply Health for employee's and children claiming money back for dental, optical, etc 👍Pension – Oodle will contribute 5% of your salary into your pension pot to help you save for the future 🪙Life Assurance - 4 x annual salary - benefit funded by Oodle 🥝Free breakfast, drinks and fruit in the office – you can help yourself to cereals, toast, fizzy drinks and lots of fruit. 🤟Employee discounts – discounts you can access anywhere, anytime for all major shops. 👌1 day volunteer day per year – an opportunity to give back to the community each year. ⭐Mental health care – 6 free counselling sessions via our EAP (Employee Assistance Programme). 🤧Paid sick leave – enhanced company sick pay. 👨Enhanced family leave – we provide enhanced family leave for primary and secondary caregivers. 🚗 Oodle – who are we? 🚗 Our mission is to empower our customers by delivering simple experiences, straightforward lending products, and compassionate support, from application to final payment – and beyond. Upgrading. Growing a family. Fresh starts. Big moves. Bumps in the road. - we finance cars, but more importantly, we finance people. Since 2016, we’ve supported tens of thousands of customers on their car buying journey As an employer, your career is important to us. We’re committed to creating an environment where you can thrive as yourself. We celebrate diversity and inclusion, actively working to make sure every team member feels supported on their journey with us. Our Talent Development team is here to support your growth, providing opportunitie
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