PartnerSuccessManager

# **As passionate about our people as we are about our mission.** **_Why Join Q2?_** Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. **_What Makes Q2 Special?_** Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. **SUMMARY** Q2 is seeking a Partner Success Manager to support the onboarding, maintenance, and sales success of our third-party partner ecosystem. This individual will be part of Q2's Innovation Studio, working alongside the Partner Success team to support and strengthen programs across a robust ecosystem of partners — managing inbound partner communications and requests, overseeing escalations, and serving as a key liaison between Customer Success Managers, financial institutions, partners, and Q2 third-party certified developers. They will lead partner go-to-market onboarding, developing clear and repeatable pathways from Early Adopter through General Availability — continuously looking to leverage AI and automation to drive greater efficiency and scale across the onboarding experience. More broadly, they will contribute to Go-to-Market Sales, Marketing, and Partner