Wellhub
wellness
PartnerSuccessExecutive
Neural analysis suggests this role is
optimal for Mid candidates.
“Partner Success Executive at Wellhub. Skills: account management, partner success, relationship management, data analysis, strategy development. Manage and maintain relationships with key partners.. Supports partner integration processes and ensures seamless experience.”
What You'll Achieve.
improve partner retention and success; achieve savings and other objectives
Industry & Context.
Investigate, develop and implement strategies to improve partner retention and success.; Collect and analyze data to measure partner performance and identify areas for improvement.; Monitor partner performance metrics and adjust strategies as needed to achieve savings and other objectives.
What They're Looking For.
Must Have
Proven experience (3+ years) in (key) account management., Hands-on mentality., project management skills, with the ability to work independently and manage multiple priorities simultaneously.
Nice to Have
experienced within the fitness industry., Experience working in a global role, creating content that resonates across different regions and cultural contexts., Experience with advanced data analysis and dashboards.
What You'll Do.
Manage and maintain relationships with key partners.
Supports partner integration processes and ensures seamless experience.
Handle partner inquiries through Zendesk.
Manage ticket workload and provide support to partners on Zendesk.
Negotiate renewal contract terms and pricing changes with partners.
Ensure that all partners are in compliance with the required standards and provide the correct information on the platform.
develop and implement strategies to improve partner retention and success.
Collect and analyze data to measure partner performance and identify areas for improvement.
Create and manage reports to share insights.
Monitor partner performance metrics and adjust strategies as needed to achieve savings and other objectives.
Supports team workload management and suggests strategies to improve productivity.
How You'll Work.
Team & Collaboration
Collaborate with internal teams to address partner needs and ensure a positive partner experience.; Actively share insights and best practices with internal departments to improve collaboration and product expertise organization-wide.
Communication Scope
open communication
Process & Methodology
project management skills, with the ability to work independently and manage multiple priorities simultaneously., Document key learnings and outcomes from projects and partner reach outs to inform future strategy and planning.
Full Job Description
Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Partner Success Executive to join our Partners team in Cologne! This is a hybrid role, requiring a minimum of two days per week in our office. YOUR IMPACT Manage and maintain relationships with key partners. Supports partner integration processes and ensures seamless experience. Handle partner inquiries through Zendesk. Manage ticket workload and provide support to partners on Zendesk. Negotiate renewal contract terms and pricing changes with partners. Ensure that all partners are in compliance with the required standards and provide the correct information on the platform. Collaborate with internal teams to address partner needs and ensure a positive partner experience. Investigate, develop and implement strategies to improve partner retention and success. Collect and analyze data to measure partner performance and identify areas for improvement. Create and manage reports to share insights. Monitor partner performance metrics and adjust strategies as needed to achieve savings and other objectives. Supports team workload management and suggests strategies to improve productivity. Actively share insights and best practices with internal dep
Applying for this Partner Success Executive role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Wellhub?
Real rants from real employees. Read before you apply.