Carwow

Automotive

PartnerSuccessDirector

London, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Partner Success Director at Carwow. Skills: Partner Relationship Management, Revenue Growth, Data-Driven Insights, Account Management. Cultivate and nurture strong relationships with partners. Ensure partners get maximum value from partnership”

What You'll Achieve.

Ensure partners get maximum value from the Carwow partnership; Achieve their business objectives; Drive revenue growth; Improve partner engagement and retention

Industry & Context.

Automotive
Problems you'll solve

Problem-solving skills

What They're Looking For.

Must Have

4+ years in Account Management, Excellent communication and presentation skills, negotiation and problem-solving skills, Ability to build and maintain relationships at all levels of an organisation including C-Suite, Experience with CRM tools, Experience with data analytics tools

Nice to Have

Knowledge of the UK Automotive Retail Industry, Experience working in a Marketplace business, Experience working in a high growth scale-up

What You'll Do.

Cultivate and nurture strong relationships with partners

Ensure partners get maximum value from partnership

Achieve partner business objectives

Develop and drive long-term strategy

Embed Carwow in partner business

build and foster strategic relationships

Understand drivers and internal dynamics

Identify partner needs

goals and pain points

Develop solutions to address needs

Understand industry trends and macroeconomic factors

Provide guidance and support on product usage

Provide guidance on best practices

Provide guidance on industry trends

Provide compelling data insights

Conduct business reviews

Assess partner satisfaction

Identify opportunities for improvement

Identify opportunities for revenue growth

Drive product adoption

Identify opportunities for upselling

Identify opportunities for cross-selling

Increase penetration within partner groups

Collaborate with sales teams

Generate new business opportunities

Mitigate partner churn

Identify partner risk

Monitor partner health metrics

Address partner issues

Leverage data analysis

Identify opportunities

Identify potential risks

Use data to inform strategic decisions

Measure impact of partner initiatives

Develop data-driven strategies

Implement data-driven strategies

Improve partner engagement

Improve partner retention

How You'll Work.

Team & Collaboration

Work closely with senior stakeholders at Dealership Groups; Collaborate with sales teams

Communication Scope

Excellent communication and presentation skills; Ability to articulate complex products to diverse audiences

Full Job Description

OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube https://www.youtube.com/carwow channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! YOUR MISSION As a Partner Success Director, you'll be responsible for cultivating and nurturing strong, long-lasting relationships with our Franchise, Mid-Market, and SME partners. You'll work closely with senior stakeholders at some of the largest Dealership Groups in the UK to ensure they get maximum value from the Carwow partnership and achieve their business objectives. Your goal will be to develop and drive a long-term strategy that ensures Carwow is embedded in their business and enables you to drive revenue growth. Partner Relationship Management - Unblock, build and foster strong, strategic relationships with key decision-makers at partner organisations, focusing on stakeholders at the senior level - Embed yourself within partner organisations to understand the drivers and internal dynamics that drive decision-making - Proactively identify partner needs, goals and pain points, and develop solutions to address them - Develop a thorough understanding of how industry trends and macroeconomic factors will impact partner businesses and their approach to third parties. - Serve as a trusted advis

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