Datadog
Technology
PartnerSolutionsArchitect(IndiaGSI)
Neural analysis suggests this role is
optimal for Senior candidates.
“Partner Solutions Architect (India GSI) at Datadog. Skills: Observability, Public Cloud, Containerization, Dev/Scripting, Config Mgmt, CI/CD. Educate potential clients. Ensure customer success”
Industry & Context.
Root-cause-analysis; Troubleshooting; Debugging
What They're Looking For.
Must Have
10-15 years of experience, Customer or partner facing technical role
Nice to Have
Experience working for channel partners, Experience using Datadog, Experience with root-cause-analysis, Troubleshooting experience, Debugging experience
What You'll Do.
Educate potential clients
Ensure customer success
Work with Director of Partner Solutions Architects
Align with Partner technical strategies
Support Partner technical initiatives
Provide end-customer demonstrations
Conduct proofs of concept
Assess partner team enablement
Advocate for Partner technical concerns
Analyze Partner service offerings
Provide recommendations to enhance services
Collaborate with product management
Collaborate with engineering teams
Collaborate with technical services teams
Identify new features
Prioritize new features
Curate best practices
Evolve best practices
How You'll Work.
Team & Collaboration
Internal collaboration; Joint business planning; Review sessions
Communication Scope
Presentation skills
Full Job Description
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities; Continuously help curate and evolve lead/best practices for Datadog platform adoption and success. Who You Are: Possess a solid technical grounding with hands-on experience of IT Development and/or Operations Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom; Confident presentation skills Desired hands-on experience in two or more of the following areas: Observability: Datadog, Splunk, AppD, New Relic or Dynatrace Public Cloud: AWS, Azure, GCP
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