Datadog

Technology

PartnerSolutionsArchitect(Brazil)

$360–540k ~AI est. Sao Paulo, Sao Paulo, Brazil
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Partner Solutions Architect (Brazil) at Datadog. Skills: Observability, Public Cloud, Containerization, Dev/Scripting, Config Mgmt, CI/CD. Educate potential clients. Ensure customer success”

Industry & Context.

Technology
Problems you'll solve

Root-cause-analysis; Troubleshooting; Debugging

What They're Looking For.

Must Have

10-15 years experience, Customer facing technical role, Partner facing technical role, Self-starter, Tech-savvy professional, Solid business ability, Confident presentation skills

Nice to Have

Experience supporting channel partners, Experience using Datadog, Experience with cloud monitoring tools, Root-cause-analysis experience, Troubleshooting experience, Debugging experience

What You'll Do.

Educate potential clients

Ensure customer success

Work with Director of Partner Solutions

Participate in business planning

Participate in review sessions

Collaborate internally

Support partner technical initiatives

Conduct end-customer demonstrations

Conduct proofs of concept

Assess partner team enablement

Advocate partner technical concerns

Analyze partner service offerings

Provide recommendations

Enhance service value

Adopt Datadog features

Collaborate with product management

Collaborate with engineering

Collaborate with technical services

Identify new features

Prioritize new features

Curate best practices

Evolve best practices

Ensure platform success

How You'll Work.

Team & Collaboration

Internal collaboration; Partner collaboration; Product management collaboration; Engineering collaboration; Technical services collaboration

Communication Scope

Presentation skills; Articulate value

Full Job Description

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities; Continuously help curate and evolve lead/best practices for Datadog platform adoption and success. Who You Are: Possess a solid technical grounding with hands-on experience of IT Development and/or Operations Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom; Confident presentation skills Desired hands-on experience in two or more of the following areas: Observability: Datadog, Splunk, AppD, New Relic or Dynatrace Public Cloud: AWS, Azure, GCP

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