Netomi

AI

PartnerSolutionsArchitect

San Mateo, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Partner Solutions Architect at Netomi. Skills: Solutions Architecture, technical pre-sales, partner enablement, solution design, hands-on coding, API integration. Serve as the primary technical partner to SIs and technology partners, enabling them to effectively position, demo, and deliver Netomi solutions. Develop and deliver partner training, workshops, and certifications to drive technical readiness and adoption”

What You'll Achieve.

driving revenue through enterprise deals and partner ecosystems; advance deals; enable partners; bring Netomi’s platform to life in customer environments; accelerate deal progression; improve win rates; scale partner-led technical delivery; drive efficiency, lower costs, and deliver higher quality customer experiences

Industry & Context.

AI
Problems you'll solve

troubleshoot and resolve technical blockers; debug and adapt solutions

What They're Looking For.

Must Have

6–10+ years in Solutions Engineering, Solutions Architecture, or technical pre-sales roles, hands-on experience with coding, APIs, integrations, and building real-world solutions/POCs, Ability to prototype, debug, and adapt solutions in live, high-pressure deal environments, Highly skilled at creating repeatable technical assets for partners, and understands how to smoothly hand-off to Customer Success and other delivery teams, Experience supporting enterprise sales cycles and engaging with both technical teams and executive stakeholders, Proven ability to translate complex technical concepts into clear business outcomes, Experience working with partners and SIs in co-sell motions

Nice to Have

AI/ML or LLM-based systems

What You'll Do.

Serve as the primary technical partner to SIs and technology partners

enabling them to effectively position

and deliver Netomi solutions

Develop and deliver partner training

and certifications to drive technical readiness and adoption

Act as a trusted advisor to partner technical teams across architecture

Lead and support technical sales cycles

including solution design

and hands-on POCs in partnership with Sales

and adapt solutions in real time to meet customer requirements in complex enterprise environments

Troubleshoot and resolve technical blockers to accelerate deal progression and improve win rates

Ensure a smooth technical hand-off to CS and Delivery teams

enterprise-grade architectures leveraging APIs

and cloud platforms (AWS

Translate customer and partner requirements into clear

actionable technical solutions aligned to business outcomes

Ensure solutions are aligned with best practices for performance

Build and maintain repeatable technical assets (demo environments

reference architectures

integration templates

Enable partners to independently execute POCs and implementations over time

Standardize best practices to scale partner-led technical delivery

Represent Netomi in partner and customer engagements as a technical expert

Contribute to technical content

and best practices that elevate Netomi’s position in enterprise AI conversations

Provide feedback to Product and Engineering teams based on partner and customer insights

How You'll Work.

Team & Collaboration

Partner closely with the Channel and Partner Enablement Managers; Partner with Sales, Alliances, and Field CTO on technical sales cycles; Collaborate with CS and Delivery teams for technical hand-offs; Engage with technical teams and executive stakeholders; Work with partners and SIs in co-sell motions; Provide feedback to Product and Engineering teams

Communication Scope

translating complex architectures into clear business value for executive stakeholders; equally comfortable writing code for a live POC as you are presenting a solution strategy to a CIO or CTO; translating complex technical concepts into clear business outcomes; simplify complex ideas

Full Job Description

## Description About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! About the Role:  We are seeking a highly technical and customer-facing Partner Solutions Architect to play a critical role in driving revenue through enterprise deals and partner ecosystems. This role sits within the Alliances team to advance deals, enable partners (especially SIs), and bring Netomi’s platform to life in customer environments. You will operate as both a hands-on builder and a front-line technical seller—leading POCs, writing and reviewing code where needed, and translating complex architectures into clear business value for executive stakeholders. You are equally comfortable writing code for a live POC as you are presenting a solution strategy to a CIO or CTO. You will partner closely with the Channel and Partner Enablement Managers to ensure technical deal learnings are translated into scalable partner programs and training. ## Responsibilities Partner-Facing Technical Enablement Serve as the primary technical partner to SIs and technology partners, enabling them to effectively position, demo, and deliver Netomi solutions Develop and deliver partner training, workshops, and certifications to drive technical readiness and adoption Act as a trusted advisor to partner technical teams across architecture, integrations, and deployment POCs, Demos & Deal Support Lead an

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