Diligent Corporation
SaaS
PartnerRenewalSpecialist
“Partner Renewal Specialist at Diligent Corporation. Skills: Partner renewals, SaaS renewals, Account management. Manage renewal book of business. Drive retention”
What You'll Achieve.
Meet or exceed renewal targets
Industry & Context.
Analytical rigour
What They're Looking For.
Must Have
3–5 years of experience in partner renewals, Proven track record of meeting or exceeding renewal targets, Experience using Salesforce or similar CRM
Nice to Have
Understanding of channel and partner business models
What You'll Do.
Manage renewal book of business
Identify expansion opportunities
Ensure seamless renewal experience
Own end-to-end renewal process
Ensure on-time renewal
Build relationships with partner account managers
Maintain relationships with decision-makers
Understand business needs
Understand renewal priorities
Track renewal pipelines
Forecast renewal pipelines
Provide updates on renewal health
Provide updates on renewal risk
Identify at-risk renewals
Develop mitigation strategies
Negotiate renewal terms
Negotiate multi-year agreements
Negotiate price uplifts
Negotiate contract amendments
Collaborate with Sales
Collaborate with Finance
Collaborate with Legal
Collaborate with Partner Operations
Resolve renewal blockers
Analyse partner usage data
Analyse engagement signals
Inform renewal conversations
Identify upsell opportunities
Identify expansion opportunities
Maintain accurate records
Contribute to development of partner renewal playbooks
Contribute to development of processes
Contribute to development of best practices
How You'll Work.
Team & Collaboration
Partner Success teams; Sales teams; Sales; Finance; Legal; Partner Operations
Communication Scope
Negotiation skills
Applying for this Partner Renewal Specialist role?
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