PartnerOperationsManager

**Job Title** : Partner Operations Manager Job Description **About The Role** Reporting to the Senior Director, Partnership Success the Partner Operations Manager will oversee operational projects related to Fullstack Academy and Simplilern’s university and tech partnerships. This is a dynamic role that includes project management, operational implementation, and partner communication. Project management, scheduling, organizing, record-keeping, reporting, and handling information flow are key elements of this role. As a Partner Operations Manager, you will have a great opportunity to work with a leading educational brand, get exposure to the U.S. education market and to top tier U.S. universities and tech companies. **Requirements** Create and maintain reporting for university and tech partnerships, including KPIs such as enrollment, revenue share, and student feedback \- Track student data required for partner reporting using software such as spreadsheets, learning management systems, and a CRM \- Track partnership projects and statuses using internal CRM and project management tools \- Communicate with university and tech partners and tracking meeting agendas and action items \- Document processes and procedures with an eye towards long-term scalability \- Interface directly with university and tech partners on requests, meeting scheduling, etc \- Maintain the university graduation certificate production and distribution process \- Work cross functionally with other departments including Marketing, Enrollment, Student Success, Finance and Admissions to fulfill university and tech partner requests \- Formulate project plans for other partnership needs and own implementation Previous working experience in at least one of the following areas: Relationship management, product management, business operations, or project management \- Undergraduate degree in business or technical domain is preferred, \- Strong organizational skills that reflect the ability to perform mu