Deliveroo

All Cost Centers

PartnerOperationsManager

Milan, Italy FULL TIME
The Brief

“Partner Operations Manager at Deliveroo. Skills: Operations management, Stakeholder management, Project management, Data analysis. Improve delivery operations for highest volume partners. Resolve issues across multiple stakeholders”

What You'll Achieve.

Improve partner operational performance; Ensure high operational performance for new site launches

Industry & Context.

All Cost Centers
Problems you'll solve

Diagnose areas of concern; Resolve areas of concern; Identify relevant information to make a decision

What They're Looking For.

Must Have

At least 5 years experience in strategy, management consulting, operations management or growth., Able to build working relationships with key stakeholders, influence, and attain the requisite buy-in, Able to rally others behind an idea and get stakeholders (both internal and external) to buy-in to your ideas., Analytical - able to identify the relevant information required to make a decision and present that information in a concise manner, Innovative - You will innovate on current ways of working and identify areas for improvement, propose innovative solutions, and execute them and consider manner while managing stakeholder communications., Project management - experience managing multiple projects and stakeholders in a structured and logical way to ensure you’re always delivering the right work at the right time., Data fluency: able to manipulate large datasets using Excel/Google Sheets and SQL, and translate complex analyses into clear insights using BI tools (e. g. Looker, Tableau) to support decision-making.

What You'll Do.

Improve delivery operations for highest volume partners

Resolve issues across multiple stakeholders

Test solutions to address issues

Work with commercial team

Collaborate with Product team

Expand existing and rolling out new partners

Ensure high operational performance for new site launches

Manage high impact cross-functional projects

How You'll Work.

Team & Collaboration

Work with commercial team to equip them with tools; Align Partner Operations with other functions; Collaborate with Product team; Drive rollout with internal and external partners; Manage multiple projects and stakeholders; Collaborate with teammates, systems, and leaders across DoorDash and Wolt

Communication Scope

Present information in a concise manner; Manage stakeholder communications

Process & Methodology

Manage multiple projects and stakeholders, Manage high impact cross-functional projects

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